SATO Online Services: A Virtual Customer Engineer, Right on Site

Notice of SOS system maintenance

Jan 9, 2019

Please be advised that an SOS maintenance is scheduled as follows to upgrade the system version.

Maintenance period:
January 12,2019 16:00 - January 13, 2019 06:00 (EST)
January 12,2019 23:00 - January 13, 2019 13:00 (CEST)
January 13,2019 06:00 - January 13, 2019 20:00 (JST)

All SOS features, including the following services, will be temporarily unavailable during the maintenance period.
- Web dashboard
- Notification email
- Registration of new printer
This will not affect your printing capabilities. Your printers will print as usual during this period.

What's new in the latest version (available from January 15, 2019):
-Mobile printer PW208NX start supporting SOS
-New connection method "Real-time light" is available for PW208NX
-Support NFC capability for SOS mobile app (Android only)

We apologize for any inconveniences that this planned maintenance work may cause.

Kindly contact your local SATO office should you have any concerns.

Kind regards,
SATO Online Services