SATO Online Services: A Virtual Customer Engineer, Right on Site

Notification about changes in SOS subscriber agreement and updating SOS portal site

October 25, 2021

Subscriber agreement of SOS (SATO Online Services) has been partly changed.
Following articles have been added.

Article 20 Obligation to Pay Usage Fees
Article 21 Method of Usage Fee Payment
Article 22 Delinquency Charges

To see the updated SOS subscriber agreement, please click here.



SOS portal site has been partly updated.
The following items have been updated.


< Top page >

-FQA is posted in the top page with improved presentation for quick search.

-SOS supported printers are posted in one area for easy check.


< SOS port diagnostic service >

-All SOS cloud port diagnostic services can be used now.

-Network connection via encrypted communication TLS1.2 can be checked now.

-Port diagnostic services can be used by manually enabling/disabling the proxy server.


< Document >

-SOS user manual has been partly changed.



Kindly contact your local SATO office or fill out our contact form as follows if you have any concerns or questions regarding this notice.(https://www.sato-global.com/contact/)

Kind regards,
SATO Online Services