SATO Online Services: A Virtual Customer Engineer, Right on Site

【June 25, 2022】Maintenance announcement for system version update

May 31, 2022

System maintenance will be performed due to system version update during the following period.
You will not be able to log in to SATO Online Services during that period.
We apologize for inconvenience caused and appreciate for your kind understanding


System maintenance period
June 24, 2022 19:00 - June 25, 2022 10:00 (EST)
June 25, 2022 02:00 - June 25, 2022 17:00 (CEST)
June 25, 2022 09:00 - June 25, 2022 24:00 (JST)


Impact on customers during system maintenance period
・Login to SOS Web application and SOS Smart App cannot be made.
・Label printer cannot communicate with SOS cloud.
*Label printer can be used without any problem.


About system version update
From June 27, 2022 onwards, new feature will be available.
The announcement of the new feature will be posted in Topics on June 27, 2022.


Kindly contact your local SATO office or fill out our contact form as follows if you have any concerns or questions regarding this notice.(https://www.sato-global.com/contact/)


Kind regards,
SATO Online Services