June 27, 2022

Performed optimization of the cloud environment to realized better use of SATO Online Services.
Along with the update, following new features have been released.

New features
-Improved accuracy to detect critical errors at Lite mode.
-Standardized diagnostic tool is mounted on label printers to perform SOS cloud connection test or troubleshooting. *1
-Dashboard shows extended maintenance information including errors, mileage, usage period, and parts replacement history.
-Upgrade batch-registration function to allow maximum 2000 printer installed locations to be added at the same time.
-Visualized monthly/weekly/daily print quantity of label printers information. *2
-Added Battery asset management list to visualize battery usage status. (model: PW2NX and FX3 LX)

*1: This feature will be supported sequentially via label printer firmware update.
*2: This feature will be enabled when SOS agent V4 is supported.

See SOS User Manual for more information.

Recommended browser to use SOS Web application
Due to the support expiry of Internet Explorer, following browsers are now recommended to use SOS Web application.
Recommended browser: Latest version of Microsoft Edge or Google Chrome

Kindly contact your local SATO office or fill out our contact form as follows if you have any concerns or questions regarding this notice.(https://www.sato-global.com/contact/)

Kind regards,
SATO Online Services